Case Study

DaVita Integrated Kidney Care 

LOCATED IN 46 U.S. STATES

Excessive slab moisture is one of the top causes of flooring failures. In North America, commercial property owners alone spend up to $1 billion annually on remediation of structures and floor covering replacement as a result of excessive moisture in concrete.

Shaw Contract flooring experts have not only taken action to solve top-down flooring performance, but have developed installation solutions to target bottom-up moisture issues with one of our largest healthcare partnerships, DaVita Integrated Kidney Care.

*Statistics provided by GCP Applied Technologies, a focused construction product technologies company with a portfolio including concrete, cement additives, and construction-project solutions. 

Managing Moisture from Ground Up

DAVITA DIALYSIS (CUSTOM HETEROGENEOUS SHEET)

For the past five years, Shaw Contract has been the sole flooring provider for DaVita, which services 25,000 patients monthly in 46 U.S. states. During this time, Shaw Contract has provided flooring to nearly 150 DaVita locations annually with 500 square yards of resilient sheet, 1,000 square feet of LVT, 100 square yards of carpet tile, and 10 square yards of entry carpet tile per location. 

DaVita provides life-sustaining dialysis care for patients with latestage chronic kidney disease and end-stage renal disease. Clinics operate seven days a week and up to 16-18 hours daily. Flooring failure due to excessive subfloor moisture would result in partial clinic shutdowns or closings, which is detrimental to the health of DaVita patients. 

As the key flooring partner, Shaw  Contract developed a fail-proof moisture solution for DaVita new construction and existing location remodels to ensure all proper installation steps are completed prior to the product installation. 

Solutions From Basic to Most Complicated

DAVITA DIALYSIS (CUSTOM HETEROGENEOUS SHEET)

Shaw technical experts worked tirelessly to develop a moisture management tool for DaVita. Through a third-party independent testing company, a full moisture test is performed on all concrete slabs per ASTM test protocol. Each DaVita location receives a Certified Moisture Test Report which includes specific analysis to combat any foundation issues, from the most basic to complicated installations. 

If the proper installation instructions are followed based on the location’s unique testing results, Shaw Contract will warrant the installation for 10 years, eliminating issues between DaVita, general contractors and flooring installers regarding concrete moisture mitigation. 

The moisture management tool and 10-year warranty are only a portion of the unique partnership between Shaw Contract and DaVita. Through a dedicated account manager and specialized sales department, DaVita pricing, purchasing, orders and inventory are seamlessly managed by a sole-source, ensuring a streamlined and dependable partnership.

DAVITA DIALYSIS (CUSTOM LVT) AND DAVITA DIALYSIS (CUSTOM CARPET TILE)

“DaVita provides life-saving care to all of its patients. Our integrity and our accountability toward the patient experience are core values each teammate shares. The importance of maintaining progress, schedule and on time deliverables is absolutely paramount. DaVita only partners with others that share this respect toward top efficiency and logistics. Shaw Contract is a top performer in this area.”

PATRICK NOBLE, AIA, LEED AP DIRECTOR OF VILLAGE DESIGN